The Mobile Servicedesk solution integrates with your Symantec ServiceDesk
and enables both end users and technicians to create and work with incidents on the go.
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The Mobile Servicedesk solution integrates with your Symantec ServiceDesk and enables both end users and technicians to create and work with incidents on the go.
The Mobile Servicedesk app enables end users to easily submit and comment on incidents while on the go. In other words - making the right tool available at the right time and place.
Technicians can truly go mobile and work their tasks using their mobile devices.
With the Mobile Servicedesk app, technicians can work incidents and easily add comments
and files. Assigning and re-assigning tasks is just as easy. With Mobile Servicedesk
your technicians have all the details at hand together with the contact information
Get the product sheet
Although the Mobile Servicedesk is delivered as a service, at no point does incident data or user credentials traverse any of our servers - your data is as secure as it is today!
Mobile Servicedesk is licensed per user on a monthly basis. Users are divided into
end users and technicians where the latter has access to more features such as assigning
and resolving incidents.
Learn more about our price model
Zitac Consulting is a recognized Symantec Platinum partner with many years experience in working, developing and supporting our customers globally. We have been working with Altiris since 2001 and performed our first successful Symantec ServiceDesk installation the same day as it’s official release. Zitac is today Platinum Partner and one of the most technically accredited Symantec Management Platform partners worldwide.
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